Privacy Policy
Kadir & Sons is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website at https://kadirandsons.co.zw.
1 Overview
Kadir & Sons ("we", "us", or "our") operates as an online retailer. This policy applies to all personal data collected through our website and related communications. By using our Service, you acknowledge this Privacy Policy.
2 Data We Collect
We collect information you provide directly and data generated by your use of our Service:
Personal Data
Name, email address, phone number, delivery address, and account credentials provided during registration or checkout.
Order Data
Products purchased, order amounts, payment method, and delivery details associated with each transaction.
Usage Data
Pages visited, time spent on the site, browser type, IP address, and referral source — collected automatically to help us improve our Service.
3 How We Use Your Data
Kadir & Sons uses your data for the following purposes:
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Sending order confirmations, shipping updates, and service notifications
- Improving and personalising your shopping experience
- Complying with legal obligations
We will not use your data for unrelated purposes or send unsolicited marketing communications without your consent.
4 Sharing of Data
We do not sell your personal data. We may share it with trusted third parties only as necessary:
- Delivery partners — to fulfil and track your orders.
- Payment processors — to handle transactions securely.
- IT service providers — who host and maintain our platform under strict confidentiality obligations.
- Legal authorities — where required by applicable law or to protect our rights.
5 Data Transfer
Your information is processed and stored in Zimbabwe. If it is ever transferred to servers in other jurisdictions, we will ensure appropriate safeguards are in place in accordance with applicable data protection legislation.
6 Data Security
We implement industry-standard security measures to protect your personal data, including encrypted connections (HTTPS), hashed password storage, and restricted access to personal data within our team.
While we strive to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security, and you share data at your own risk.
7 Cookies
We use session cookies to maintain your login state and shopping cart. We may also use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, but this may affect the functionality of the site.
8 Your Rights
You have the following rights regarding your personal data:
- Access — Request a copy of the data we hold about you.
- Correction — Ask us to correct inaccurate or incomplete data.
- Deletion — Request deletion of your data where we have no legal obligation to retain it.
- Objection — Object to processing of your data for marketing purposes.
- Portability — Request your data in a portable format.
To exercise any of these rights, please contact us. We will respond within 30 days.
9 Children's Privacy
Our Service is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.
10 Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes your acceptance of the revised policy.
11 Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: